DELIVERY & RETURNS

We ship from France, Mexico & Bali.
We send unisex hat. We are a new generation of slow fashion Brand, made in Bali by local tailors from island-sourced fabrics. We make unisex hat and we personally know each person that makes them, you're directly supporting small, locally owned businesses in Bali.
Each hat is different and unique. It makes them beautiful!
Free Delivery in France Indonesia & Mexico

DELIVERY

France : 1 -5 working days
Mexique : 1 -5 working days
Indonesia : 1 to 5  working days

Rest of the world :
5 to 15  working days


e-mail : bingindiaries@gmail.com

RETURNS
We hope you love your hat. If somehow you do wish to make a return for any reason, please find all information below:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for free.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. 
Contact us at bingindiaries@gmail.com with your Order Number.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

You can always contact us for any return question at bingindiaries@gmail.com.

DAMAGES & ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

EXCHANGES
Bingindiaries.com offer's a 30 days exchange policy on all items for free.
If you are not completely satisfied with your hat color/size or shape you may return to us by shipping.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Any further questions
bingindiaries@gmail.com