DELIVERY & RETURNS

We ship from France, Mexico & Bali.
We send unisex hat. We are a new generation of slow fashion Brand, made in Bali by local tailors from island-sourced fabrics. We make unisex hat and we personally know each person that makes them, you're directly supporting small, locally owned businesses in Bali.
Each hat is different and unique. It makes them beautiful!
Free Delivery in France Indonesia & Mexico

DELIVERY

France : 1 -5 working days
Indonesia : 1 to 5  working days

Rest of the world :
5 to 15  working days

Please noted : Orders placed at the beginning of JULY will be delivered at the end of July beginning of August for certain models, the production is in the hands of our craftsmen xx
e-mail : bingindiaries@gmail.com

RETURNS
We hope you love your hat. If somehow you do wish to make a return. We get it, sometimes something just doesn't work for you and you want your money back. Don't worry, as long as an item is still in its original condition, we accept returns, subject to the rules below, which includes rules around fair use. None of these rules affect your statutory rights.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for free FRANCE METROPOLITAINE ONLY.

Contact : bingindiaries@gmail.com annoncing your order number to get your free return.


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. 
Contact us at info@bingindiaries.com with your Order Number.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Return Policy
FROM EUROPE / USA / MEXICO / OTHERS
Send back your parcel to :

BINGIN DIARIES
875 chemin du mas baron
30900 Nîmes
FRANCE


NON-REFUNDABLE
We
do not accept returns or exchanges items on sale

You can always contact us for any return question at info@bingindiaries.com

DAMAGES & ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

EXCHANGES
Bingindiaries.com offer's a 30 days exchange policy on all items for free.
If you are not completely satisfied with your hat color/size or shape you may return to us by shipping.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Any further questions
bingindiaries@gmail.com